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Netrac Fault Management
Netrac Fault Management
Netrac Fault Management solution delivers real-time, centralized monitoring of complex networks and empowers CSPs to solve service and network problems swiftly and efficiently, often before customers are affected.
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Overview
enlargeNetrac Fault Management
Today’s Communication Service Providers (CSPs) need to manage large multi-vendor and multi-technology networks that comply with diverse standards and infrastructures.
CSPs need Operational Support Systems (OSS) that can quickly identify and resolve service and network faults, automate business processes, quickly integrate new technologies from multiple vendors, and significantly improve quality and availability of service while reducing operating expenses.
TEOCO’s proven Netrac Fault Management solution delivers real-time, centralized monitoring of complex networks and empowers CSPs to solve service and network problems swiftly and efficiently, often before customers are affected. The product line couples scalability with a flexible architecture and can deliver robust event management to support environments of any size.
The Netrac Fault Management solution enables network operations staff to hone in on the most critical problems and automate their isolation and resolution.
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Benefits
- Improve customer satisfaction and reduce churn by minimizing service outage time, optimizing service availability; by quickly identifying and resolving problems before they cause costly outages.
- Minimize financial and operational risks by prioritizing service affecting events and reducing Service Level Agreements (SLA) violations. Reduce overall operation costs by increasing staff productivity and efficiency.
- Lower CapEx by analyzing and trending vendor equipment failures. Increase revenue by quickly integrating new network equipment types and reducing deployment time of new business services.
- Reduce operating costs and increase efficiency by consolidating network operations under a single management solution including automated fault de-duplication and isolation as well as resolution capabilities to minimize problem resolution time.
- Increase revenue by accelerating the deployment of new business services as a result of integrating existing and next-generation technologies quickly.
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