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Success Stories
BillTrak Pro Integration with OSS/BSS Systems Yields Over $2 Million in Potential Cost Savings for Canadian Carrier
Smart Solutions
TEOCO teamed with Cap Gemini Ernst & Young (CGE&Y) to integrate the carriers' operational and business support systems (OSS/BSS) with BillTrak Pro and to provide a reliable single source for their network inventory that could be integrated into BillTrak Pro. The solution involved implementing a data reconciliation engine to receive circuit inventory information from multiple third-party tools and standardize that data into a single view of the entire logical inventory integrated into BillTrak Pro.
The team also overhauled the carrier's mediation system to track data elements to compare with invoices coming in from other carriers. The resulting solution received daily usage files from the mediation system and performed complex mapping and calculations in order to relate the internal usage data to the external usage data received on invoices.
Measurable Results
The carrier realized multiple cost-saving opportunities. Among the most immediate and dramatic savings were an estimated $2 million in annual revenue based on network traffic-related savings, which resulted from inconsistencies between actual network traffic and carrier invoices over the preceding six months.
One-Time Audit Saves Leading Wireless Communications Provider Nearly $1.5 Million in Twelve Months
Smart Solutions
TEOCO applied deep industry expertise and utilized our premier BillTrak Pro software solution to conduct a one-time audit for the wireless provider. TEOCO provided end-to-end project management to ensure the best possible return.
Measurable Results
Thanks to TEOCO's unparalleled auditing know-how, the carrier realized sizeable cost savings, including:
- Recovering over $850,000 in one-time credits
- Achieving an over $60,000 reduction in monthly recurring charges (MRCs), which translates to annual savings of nearly $700,000
One-Time Audit Achieves Over 300% ROI for Multi-Regional Wireless Provider
Smart Solutions
TEOCO performed an OTA on the carrier's bills over the course of the three week period. The auditors aimed to identify potential disputable amounts that had not been detected through BillTrak Pro or the company's in-house audit staff. After completion of the OTA, TEOCO prepared a comprehensive final report which detailed findings and results to-date. The report included recommendations on manual audits that could be easily replicated by the carrier's internal analysts to achieve sustained, long-term savings.
Measurable Results
At the completion of the audit, the TEOCO team had already identified over $1 million in probable disputes, and recovered approximately $350,000. Based on these results, the company projected an over 300% return on investment (ROI).
Global Crossing Saves with Audit and Software Implementation
Audit and Software Implementation Offers Savings
Smart Solutions
TEOCO provided seamless implementation of the BillTrak Pro product suite including DataLoader, BillTrak Pro Analysis Module, and Rate Management Module. TEOCO simultaneously conducted a one-time audit of Global Crossing's cost of access invoices.
Measurable Results
Global Crossing took an approach that will afford them both significant and sustained cost savings. To attain significant savings on an ongoing basis, the one-time audit of Global Crossing's cost of access invoices is expected to generate enough savings to fund Global Crossing's BillTrak Pro purchase.
Leading Cable Provider Saves Over 25% on One Month's Communications Spend
Smart Solutions
Although the cable provider had established processes for managing communications invoices, they recognized an opportunity to boost both their knowledge and cost savings through allying with a cost management solution provider. As a result, the provider engaged TEOCO for a contingency-based one-time audit covering three regional sites.
Measurable Results
TEOCO began working with the client in August 2006 and started filing disputes the following month. By May 2007, less than eight months after project inception, the client had achieved dramatic savings. The cumulative one-time credits represent approximately 25% of one month of the client's communications spend.
Facilities-Based Communications Provider Exploits One-Time Audit Savings to Purchase BillTrak Pro
Smart Solutions
As a growing, facilities-based competitive local exchange carrier (CLEC) in highly competitive markets, the carrier recognized a need to control network costs, and identify savings opportunities through invoice analysis and reconciliation. The company opted to engage TEOCO for a one-time cost audit, which identified many disputes and resulted in significant savings for the company.
Measurable Results
To reap such savings on an ongoing basis, the carrier applied their returns towards purchase of a license of TEOCO's premier BillTrak Pro software solution. In this way, they attained a comprehensive cost management solution without additional capital outlay.
